Terms and Conditions

Days/Hours of Operation:  Childcare is available Monday through Friday and Saturday except for closings as referred to in this handbook.  Actual days and hours are determined by the parent/guardian’s individual needs.  Please realize that the contracted drop-off time is important because I plan our daily schedule around the collective time frame of each child as well as each other phase of our morning routine – please call in advance that you will be more than 15 minutes late.  Our contracted pick-up time is equally important; there are several things to do before the children leave – snack time, calm downtime, clean up (personal as well as daycare room), shoes and coats on, etc. Another reason is to know my "leave time" so I can complete other evening commitments.  Late Drop Off and Pick Up: Please call me if you will be late to drop your child off. It is especially important to us and the others in a childcare setting, to know our schedule (breakfast, activities, etc.). This allows us to stay on schedule.   We both agree, that personal time is necessary; it becomes extremely difficult and overwhelming to have an appointment or other plans if scheduled pick-up times are not met. I do understand that there may be an occasion of major traffic congestion or bad weather conditions causing a delay in your travel – if you have a cellular phone, please call me and perhaps we can work out a contingency plan. Consistent tardiness could be cause for termination. A $5.00 late fee for each additional hour past our agreed pick-up time will be payable upon arrival.  Nutrition: Children are fed nutritionally daily – breakfast, lunch, and a snack as required through enrollment with the family and workplace connection food program – See enclosed information and enrollment form for your child. Cakes and candy “not so nutritious food” may be served during special events like birthday parties, and holidays. The formula is provided by the parent/guardian, and all other foods and beverages are provided by Childcare. .  Online Classes- Meals can be shipped out weekly choose one of our programs. Extra costs may apply.  Potty Training:  Potty training should not be rushed; it is important that your child is psychologically and physically ready for training. Diapers or Pull-Ups (or other brands) must be provided by the parent/guardian during this transition period, no regular style training pants or underwear will be used until your child maintains 2 continuous weeks of bladder/bowel control. If your child regresses after this 2-week period, we will assess the next step. Transportation:  When a field trip is scheduled notice will be provided, but there may be instances when your child may need to ride in an automobile or van. I will ask for written permission unless it is an emergency.  Release of Children: It is important that I protect your child by ensuring that your child does not leave my home with a person you have not authorized on your “Child Information Card” for pick up. Please tell me when someone else that you have authorized on your “Child Information Card” will be picking up your child. Even if it is an emergency, I must have your permission to release your child to someone other than you. I will need the person’s name and a description of what he or she looks like. The person picking up your child will have to show a picture ID before I will release your child from my care.  I must assume that both parents have the right to pick up your child unless you give me a copy of a court order stating otherwise. We will need to discuss how I should handle the non-custodial parent who arrives to pick up your child. Without a copy of the court order, I cannot refuse a parent. If I have a court order and a non-custodial parent tries to pick up the child, I will immediately call the custodial parent. If the non-custodial parent leaves with the child, I will immediately call the police and report the situation. I will not place the other children at risk in a confrontation with the non-custodial parent.  It is especially important to us that your child arrives home safely. Therefore, If the person who arrives to pick up your child appears intoxicated or otherwise incapable of bringing your child home safely, I will call the parent or emergency contact person listed on the “Child Information Card” to request their assistance. If the situation occurs a second time, it will be grounds for terminating my care of your child. All children should be transported to and from childcare in a care seat or child restraint if under 6 years old or 60 pounds. For further clarification refer to the Missouri Law regarding children and seat belts and abide by that law for your child's safety. I will not release your child if the person picking up your child does not have a car seat and your child falls into the care seat requirement age bracket.  Supplies:  Parent/guardian will provide diapers, diaper wipes (if you wish to use a certain brand), powder, any ointment (i.e., Desitin, etc.), and baby bottles. To eliminate the daily bundle of items to carry, you may bring me a package of each item to leave at daycare. I will notify you if items are running low. All items will be marked with the child’s name.  The parent/guardian will provide a change of clothes on a daily or weekly basis or keep a change of clothes at childcare until needed – replacing as needed. An infant may require more than one change of clothing daily; please provide a few changes of clothing based on your own experiences with your infant.  TC2G will supply wipes, sleeping mats, portable cribs/playpens, (if age appropriate), blankets, and sheets for your child. If your child has a favorite sleeping blanket, he/she may bring them to sleep with.  Fee Payment Guidelines:  Childcare fees are paid in advance on a weekly basis – the Friday before the week begins or the last scheduled day of attendance for the week. Payment obligation is based on the hours agreed for childcare services, not on actual attendance. There is no change in fee due to your child’s absences. If your child is absent or I am closed on Friday before the week begins or the last scheduled day of attendance for the week, you are responsible to make payment as agreed. In the case of your vacation or absence, please postdate your check for the upcoming date due and make payment before you leave.  Late payments – A $25 late payment fee (per child) applies for any payment not received on Friday before the week begins. If payment is not received on the Monday of the week an additional $10.00 fee per day will be charged. Your child will not be permitted to return to childcare until both the payment and the late fee are paid in full.  Cash or Online payment will be accepted for payment if ACH payments are returned those charges will be added to the following week's child care fee additionally because I am unable to use these funds for my late fee for payment also After 2 returns, all further payments must be made in cash. Non-payment or consistent late payments are cause for termination immediately without 2 weeks' notice.   A two-week notice of any increase will be posted.  Early drop Off  Any care needed prior to my normal opening time will need to be scheduled at least by the Friday prior to the week care is needed. As a result, there will be a charge of $5.00 per hour (or part of) for care prior to normal opening time. Payment for this additional time is due by the Friday prior to the week care is scheduled. This fee is non-refundable. This includes if you decide not to bring the child early.  Late Pick Up Any child pick up after the scheduled time, will be changed to $5.00 every hour you are late per child.  Termination: Parent/Guardian will give two weeks' written notice, and two weeks' full payment to terminate your child’s enrollment in childcare regardless of whether your child is present (except for the trial period). If two weeks' notice is not given, you are still financially obligated for the two weeks of childcare fees and late payments; two weeks of full payment still apply when notice is given in conjunction with the provider’s vacation.   Trial Period:  There is a trial period of 4 weeks from the date childcare begins. If the childcare arrangements are not mutually satisfactory, either party can terminate this agreement with a 1() day notice – any money already paid are nonrefundable.  A Few Final Thoughts:  As a parent in my childcare home, please… 

A Few Final Thoughts for Online School: 

As a parent in online classes, please… 

Take an interest in your child’s activities and development online classes, and share your child’s habits, fears, and concerns so we can help your child to succeed online. Read all correspondence given to you, email, and posted from teachers. Remember that you are responsible for your child while online to stay force and work together as a team. Call me! Your concerns and feedback are important to me.